1. About the Website
1.1. Welcome to Ignite Social www.ignitesocialevents.com.au (the ‘Website’).
The Website hosts social events (event tickets are pre-purchased via Eventbrite) (the ‘Services’).
1.2. The Website is operated by Ignite Social (ABN 94 726 087 697). Access to and use of the Website, or any of its associated Products or Services, is provided by Ignite Social. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of the Services, immediately.
1.3. Ignite Social reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication. We recommend you continue to check this page for any updates to the Terms and Conditions.
2. Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Ignite Social in the user interface.
3. Registration to use the Services
3.1. In order to access the Services, you can either pre-purchase tickets to an Ignite Social event via Eventbrite or register your details and preferences through the Website.
3.2. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including: (a) an email address (b) a telephone number (c) name (d)gender (e) interests and preferences (f) Age and location.
3.3. You warrant that any information you give to Ignite Social in the course of completing the registration process will always be accurate, correct and up to date. Ignite Social reserves the right to ban anyone that provides misleading or incorrect information and any tickets purchased for an event will not be refunded.
3.4. Once you have registered your details, signed up to the Newsletter, booked or attended an event you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms.
3.5. You may not use the Services and may not accept the Terms if:
you are below 20 years old to form a binding contract with Ignite Social. Registrations will not be accepted if you are under 20 years old; or (b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
You can cancel your registration at any time by selecting ‘unsubscribe’ on Ignite Social event email or sending an email to Ignite Social.
4. Your obligations as a Member
4.1. As a Member, you agree to comply with the following: (a) you will use the Services only for purposes that are permitted by: (i) the Terms; and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions; (b) you have the sole responsibility for protecting the confidentiality of your information and/or email address; (c) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Ignite Social of any unauthorised use of your details and email address or any breach of security of which you have become aware; (d) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Ignite Social providing the Services; (e) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Ignite Social; (f) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website; (g) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Ignite Social for any illegal or unauthorised use of the Website; and (h) you acknowledge and agree that any automated use of the Website or its Services is prohibited.
Ignite Social events specify age range and you must be within this range to be eligible to attend the event. A maximum of no more than 2 years outside of the recommended age bracket is allowed (i.e. 2 years above or 2 years below the specified age bracket). Ignite Social reserves the right to request Photo ID checks when attending our events as proof of age to confirm details. If you refuse to show your photo ID or fall outside this age range, you will be refused participation at the event and banned from attending future events. Tickets purchased will be forfeited and no refund will be issued.
By registering and attending an Ignite Social “Speed Dating” event you agree that all matches are final, once you have handed in your Match card to the Event Host. Matches cannot be updated after you have handed in your card. No refund will be issued if you make any mistakes in selecting your matches on the Match card or if do not have any matches. You consent to Ignite Social emailing your mutual matches your first name and your email address, mobile phone number based on the information you provided on your Match card at the event.
Inappropriate behaviour will not be tolerated. We have a Code of Conduct that you agree to when you register and attend Ignite Social events to be respectful of other guests and staff. If we receive complaints about your behaviour or you are observed exhibiting inappropriate or abusive behaviour you may be refused entry or removed from the event without a refund and you will be banned from attending future events
Personal Safety – Ignite Social, the venue and all related parties will not be held liable for any loss, injuries or damages sustained at any events.
Code of Conduct
By participating in our events you agree to all our Terms and Conditions. Our events are for attendees that are social and demonstrate respectful behaviour to other guests and staff. We want everyone to have a great experience at our events and we have a Code of Conduct to ensure that any offensive behaviour such as verbal or physical abuse, discrimination, inappropriate language, intoxication and aggression will not be tolerated. Ignite Social reserves the right to refuse entry or remove you from an event if we receive complaints about your behaviour or you are observed exhibiting inappropriate behaviour toward other guests or staff and your ticket will be forfeited with no refund issued. We reserve the right to ban you from attending any future events if you exhibit any inappropriate behaviour.
5.1. Where the option is given to you, you may make payment for the Services (the ‘Services Fee’) by way of: (a) Credit Card Payment (‘Credit Card’)
5.2. All payments made in the course of your use of the Services are made using Eventbrite (‘Eventbrite ‘). In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Eventbrite terms and conditions which are available on their website.
5.3. You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
5.4. You agree and acknowledge that Ignite Social can vary the Services Fee at any time.
6. Refund Policy
Ignite Social will provide you with a refund of the Event Ticket if the event is cancelled due to venue changes, unsuitable weather for events outdoors or insufficient numbers. Ignite Social makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances (the ‘Refund’).
Ignite Social provide no guarantee as to an equal number of male and female attendees despite best efforts to do so. Due to unforeseen circumstances of no shows of attendees and last-minute cancellations beyond our control. If you can no longer make it to an event, please notify us as soon as possible so that we can invite someone else to take your place. If an event needs to be cancelled due insufficient numbers or venue changes you will be notified by email and will be issued with a refund.
If we receive a written event cancellation request from you via email at least 7 days prior to the event firstname.lastname@example.org you will be issued with a refund of the ticket. If we receive a cancellation request less than 7 days leading up to an event date your ticket will be forfeited, and you will not receive a refund. If you have pre-purchased tickets to an event that you do not attend “no show” or leave early during an event there will be no refund issued.
7. Copyright and Intellectual Property
7.1. The Website, the Services and all of the related products of Ignite Social are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes and are reserved by Ignite Social.
7.2. All trademarks, service marks and trade names are owned, registered and/or licensed by Ignite Social. Ignite Social does not grant you any other rights whatsoever in relation to the Website.
7.3. Ignite Social retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any: (a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or (b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or (c) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.
7.4. You may not, without the prior written permission of Ignite Social: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website which are freely available for re-use or are in the public domain.
9. General Disclaimer
9.1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
9.2. Subject to this clause, and to the extent permitted by law: (a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and (b) Ignite Social will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
9.3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents of Ignite Social make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Ignite Social) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following: (a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records; (b) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website); (c) costs incurred as a result of you using the Website, the Services or any of the products of Ignite Social; and (d) the Services or operation in respect to links which are provided for your convenience.
10. Limitation of liability
10.1. Ignite Social’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you
10.2. You expressly understand and agree that Ignite Social, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
11. Termination of Contract
11.1. The Terms will continue to apply until terminated by either you or by Ignite Social as set out below.
11.2. If you want to terminate the Terms, you may do so by providing Ignite Social with written notice of your intention to terminate. Your notice should be sent, in writing, to Ignite Social via the ‘Contact Us’ link on our homepage.
11.3. Ignite Social may at any time, terminate the Terms with you if: (a) you have breached any provision of the Terms or intend to breach any provision; (b) Ignite Social is required to do so by law; (c) the provision of the Services to you by Ignite Social is, in the opinion of Ignite Social, no longer commercially viable
11.4. Subject to local applicable laws, Ignite Social reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Ignite Social’s name or reputation or violates the rights of those of another party.
12. Limitation of Liability and Indemnity
12.1. You agree to indemnify Ignite Social, its affiliates, employees, agents, contributors, third party content providers and event sponsors from and against: (a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content; (b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or (c) any breach of the Terms.
12.2. You acknowledge that, to the maximum extent permitted by law, we are not responsible and accept no liability in relation to conduct towards you by any participants at Ignite Social event in any circumstance. You take sole and complete responsibility for all actions that might occur during any meeting, communication or date.
12.3. You agree to indemnify us against liability for any loss, damage, injury, theft, cost or expense that you may suffer or incur as a result of or in connection to Ignite Social event, including any breach by you of the Ignite Social Terms and Conditions.
12.4. Ignite Social does not perform background or police checks on individuals that register to confirm the information they supplied is correct. It is individuals sole responsibility as to who they get to know during or after an event and to exercise caution to their own comfort level.
12.5. Ignite Social is in no way responsible for participants behaviour before or outside of an event hosted. If you attend our events you agree to indemnify Ignite Social from any liability with any loss you may have suffered from the actions of a participant at an Ignite Social event before or after.
12.6. You agree to indemnify us in the instance of any error in event details promoted, any cancellations of venue or cancellation due to weather dependent activities.
13. Dispute Resolution
13.1. Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
13.2. Notice: A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
13.3. Resolution: On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must: (a) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree; (b) If for any reason whatsoever, days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the or his or her nominee; (c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation; (d) The mediation will be held in New South Wales, Australia.
13.4. Confidential All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
13.5. Termination of Mediation: If have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
14. Venue and Jurisdiction The Services offered by Ignite Social is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
15. Governing Law The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
16. Independent Legal Advice Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
17. Severance If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.